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Frequently Asked Questions
Q: Are you a factory or trading company?
A: We are a factory producing high-precision CNC products such as carbide inserts, toolholders, endmills, and u-drills.
Q: Could I use my own LOGO or print my own design?
A: Yes, we support customized logos and own designs for our products.
Q: What is the estimated lead time for samples and mass production?
A: Sample delivery takes about 3-5 days. Mass production typically takes 10-15 days after payment, depending on customization options and quantity.
Q: How do you handle shipping and costs?
A: For small orders, we use express services like FEDEX and TNT. For large orders, we ship via sea or air. We provide quotes based on EXW or FOB terms.
Q: Why should we choose your products?
A: We are a reliable factory committed to win-win situations, providing professional CNC tool products at competitive factory prices.
Q: How is the final price determined?
A: The price depends on your specific demands including shape, size, and quantity. The final quotation is provided upon receipt of your final order.