Frequently Asked Questions
Is TIDEWAY a distributor or manufacturer in the tool industry?
TIDEWAY is a manufacturing enterprise integrating design, research and development, production, and sales. With 30 years of manufacturing experience, we have more than 300 TIDEWAY brand agents worldwide, and this number continues to grow year by year.
What services and products does TIDEWAY offer?
TIDEWAY design and manufacture woodworking & non-metallic material processing tools, metalworking milling cutters, precision processing tools for the electronics industry, annular cutter, and non-standard customized cutting tools.
Can TIDEWAY meets my OEM & ODM, and customization needs?
TIDEWAY offers OEM and ODM services. We have a professional design team and extensive experience, having produced over 260,000 specifications to date. We are the only tool manufacturer in the industry that comprehensively covers the three major fields of woodworking, metalworking, and non-metal material processing. In addition to customized services, we can also provide professional advice and case references based on your needs.
As a manufacturing company, what kind of production equipment do you use?
We have more than 600 testing instruments and production equipment, including KEYENCE and Makino from Japan, Walter and ZOLLER from Germany, and more than 40 ANCA machines from Australia. In addition, TIDEWAY's independently developed welding equipment and multi-station grinding equipment have achieved full automation, placing us among the world's leaders in this field.
Is it possible for me to become a TIDEWAY agent in my country or region?
We offer regional protection to our brand agents to ensure their rights and interests. However, if there is no agent in your area, we would be delighted to welcome you.
How do you ensure the quality of your cutting tools?
We utilize world-class testing instruments from brands like ZOLLER and KEYENCE combined with high-precision manufacturing equipment to ensure every tool meets strict performance and durability standards before reaching our customers.
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